Patient Service Representative
2 days ago
**Job Summary**
The Patient Service Representative plays a crucial role in providing exceptional customer service and support to our day-to-day clinic operations. As a key member of our team, you will be responsible for ensuring a seamless client experience.
Key Responsibilities:
- Greet clients and create a welcoming environment
- Provide information on services and schedule meetings with Client Relations Consultants
- Manage incoming clients and phone calls in a professional manner
- Ensure the highest level of customer service is provided at all times
- Introduce clients to treating specialists during appointments
- Maintain a clean and organized waiting area
- Manage client flow and ensure efficient communication among staff
**Reception Duties**
- Answer phone calls and respond to inquiries in a timely manner
- Schedule client consultations and appointments
- Manage the daily clinic schedule and bookings
- Keep Clinic Staff informed of appointments, cancellations, and rescheduled appointments
- Prepare and maintain accurate records and paperwork
- Perform ad-hoc tasks to support daily clinic operations
- Ensure confidentiality and protect sensitive client information
**Requirements**
- 5+ years of customer-facing experience with a focus on service delivery
- Proven ability to work in a fast-paced environment
- Prior administration experience is an asset
-
Patient Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates NMC Healthcare Full timeJob DescriptionTo provide a range of reception services and administrative support to ensure a seamless experience for incoming patients.Responsibilities:Prepare and arrange insurance claim forms for doctors' files, ensuring accuracy and efficiency.Maintain confidentiality of patient records at all times, adhering to hospital policies and regulations.Cater...
-
Patient Service Representative
1 day ago
Dubai, Dubai, United Arab Emirates Natural Healing Medical Center Full timeJoin our team of healthcare professionals at Natural Healing Medical Center as a Front Desk Receptionist. In this role, you will be responsible for managing front desk operations, including scheduling appointments, communicating with patients and providers, and maintaining a clean and organized reception area.Your key responsibilities will include:Greeting...
-
Patient Account Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Limited Full timeCategory: Accounting/AuditingCareer Level: Experienced (Non-Managerial)Experience: 2 YearsRequired Qualification: MicrosoftRequires Traveling: NoSalary: Salary Not disclosedSalary Type: Per MonthTotal Vacancies: 3DescriptionCome work at our company, a leading firm in our industry in the metro area. We're pleased to have a 4.0 rating. We are looking to hire...
-
Patient Care Representative
14 hours ago
Dubai, Dubai, United Arab Emirates Achira Dental Clinics Full timeAchira Dental Clinics is looking for a compassionate and detail-oriented Patient Care Representative to join our team.As a patient care representative, you will be responsible for delivering exceptional patient care and ensuring a positive experience for our patients.Key Responsibilities:Greet patients and visitors in a friendly and professional...
-
Patient Relation Representative
5 days ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Full timeThe American Hospital Dubai is seeking to recruit young, energetic, customer care-centered, and organized Patient Relations Representatives for our OPD Clinics. The responsibilities comprise all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, filing, cashiering,...
-
Service Excellence Representative
4 days ago
Dubai, Dubai, United Arab Emirates Sheikh Shakhbout Medical City - SSMC Full timeJob Description:The Service Excellence Representative plays a critical role in ensuring that patients and their families receive exceptional service and support during their stay at Sheikh Shakhbout Medical City (SSMC). This includes welcoming patients warmly upon arrival, assisting with navigation and wayfinding, and acting as a liaison between patients and...
-
Patient Access Representative
5 hours ago
Dubai, Dubai, United Arab Emirates M42 Health Full timeCompany OverviewIdeal for UAE Nationals seeking a patient-centric role, M42 Health is a state-of-the-art outpatient facility specializing in diabetes treatment, research, and public health awareness. With three branches across Abu Dhabi and Al Ain, we touch the lives of over one million people through our patient-centric programs and initiatives.About the...
-
Customer Service Representative
1 day ago
Dubai, Dubai, United Arab Emirates Al Fath Group Full timeJoin our esteemed organization, Al Fath Group, as a Customer Service Representative and contribute to delivering exceptional customer experiences that exceed expectations.Key Responsibilities:Phone and In-Person Support: Provide top-notch customer service by responding to patient inquiries and greeting patients in person and over the phone with a friendly...
-
Patient Experience Representative
6 days ago
Dubai, Dubai, United Arab Emirates Drs. Nicolas & Asp Full timeRole DescriptionThe Customer Service Executive will play a crucial role in providing exceptional patient experience at Drs. Nicolas & Asp. This individual will work closely with our clinical teams to ensure that every patient receives personalized care and attention, from check-in to discharge.ResponsibilitiesDeliver outstanding patient care and support,...
-
Patient Care Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob Description:The Patient Representative role is a vital part of the Clinic's operations, ensuring that patients and their relatives receive exceptional non-medical support. The ideal candidate will be responsible for greeting visitors, determining their needs, and directing them to the appropriate person or department.Key Responsibilities:Greet and assist...
-
Patient Service Manager
5 days ago
Dubai, Dubai, United Arab Emirates Medi Clinic Full timeJob SummaryWe are seeking an experienced and skilled Patient Admin Coordinator to join our team at Medi Clinic. The successful candidate will be responsible for monitoring and managing the delivery of patient administration services, including supervising a team of patient administrators.Key ResponsibilitiesCoordinate and supervise all processes related to...
-
Customer Service Representative
1 day ago
Dubai, Dubai, United Arab Emirates Attraxia Polyclinic Full timeAbout UsAttraxia Polyclinic is a leading healthcare provider dedicated to delivering exceptional patient care and services. We are seeking a skilled Customer Service Representative to join our team as a Call Center Agent.The RoleThis is an exciting opportunity for a fluent Arabic and English speaker to work in a fast-paced environment, managing inbound and...
-
Patient Relations Associate
5 days ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to fill the position of Patient Relations Representative. As part of our dynamic front office team, you will be responsible for providing exceptional customer service, handling patient communications, and ensuring smooth day-to-day operations.
-
Patient Services Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeKey ResponsibilitiesPatient Engagement: Engage with patients to understand their needs, provide information, and address concerns in a professional and courteous manner.Communication: Communicate effectively with patients, doctors, nurses, and other hospital staff to ensure seamless care coordination.Task Management: Prioritize and manage multiple tasks...
-
Coordinating Patient Services
1 day ago
Dubai, Dubai, United Arab Emirates GluCare Full timeAbout the RoleThe Patient Experience Coordinator plays a vital role in ensuring every patient has a seamless and welcoming experience at GluCare Integrated Diabetes Center.Key ResponsibilitiesPatient engagement and support.Customer service excellence.Operational and administrative support.What You'll DoYou will be the primary point of contact for patients,...
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates Drs. Nicolas & Asp Full timeJob Details:Drs. Nicolas & Asp is looking for a dedicated Customer Service Representative - Healthcare to join our team and provide exceptional support to our patients and healthcare professionals.Your Key Responsibilities:Respond to patient inquiries and address their concerns in a timely and professional manner.Assist with scheduling appointments and...
-
Patient Services Director
4 days ago
Dubai, Dubai, United Arab Emirates Befit Sports Club Full timeAbout the PositionThe Clinic is seeking a skilled Client Coordinator to manage patient appointments, provide excellent customer service, and support the Clinic Manager in daily operations. As a key member of our team, you will be responsible for ensuring seamless clinic operations and delivering an exceptional patient experience.Main ResponsibilitiesManage...
-
Patient Services Coordinator
4 days ago
Dubai, Dubai, United Arab Emirates Drs. Nicolas & Asp Full timeJob Description:Drs. Nicolas & Asp is a reputable medical practice seeking a highly motivated Patient Services Coordinator to join our team.Your Key Responsibilities:Provide exceptional customer service to patients, addressing their queries and concerns in a professional and empathetic manner.Schedule appointments accurately, ensuring timely confirmation and...
-
Patient Services Coordinator
13 hours ago
Dubai, Dubai, United Arab Emirates Novomed Full timeResponsibilities:Provide exceptional patient care and administrative support.Greet patients and visitors in a friendly and professional manner.Answer phone calls, schedule appointments, and handle inquiries.Verify patient information, update records, and process patient check-ins.Manage patient flow and coordinate with medical staff to ensure smooth...
-
Customer Service Representative
2 hours ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely...