Personal Banking Specialist

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Sunbulah Group Full time

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sunbulah Group. As a Personal Banking Ambassador, you will be responsible for providing exceptional customer service and support to our clients, ensuring their banking needs are met and exceeded.

Key Responsibilities:

  • Provide personalized banking solutions to customers, including account management and transaction processing.
  • Manage day-to-day interactions with new and existing customers, building strong relationships and identifying opportunities for growth.
  • Identify and act on new sales opportunities and relationship development opportunities in accordance with agreed policies, processes, and service standards.
  • Collaborate with internal stakeholders to deliver superior service and achieve agreed objectives in service and business.
  • Stay up-to-date with industry trends and developments, applying knowledge to improve customer experience and drive business growth.

Requirements:

  • At least 2 years of experience in a similar role in a financial institution or service industry.
  • Bachelor's degree in a related field, such as business, finance, or marketing.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and other relevant software applications.
  • Strong time management skills with the ability to set priorities and multi-task.
  • Excellent interpersonal communication and negotiation skills.
  • Knowledge and experience in the service industry, with a focus on customer service and relationship building.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading financial institution and make a real impact on our customers' lives.


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