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Store Operations Manager
1 month ago
- Oversee and manage salespeople, cashiers, shelf stockers, and other employees to ensure efficient store operations.
- Develop and manage the annual budget, monitoring finances and making informed decisions to optimize profitability.
- Maintain accurate records of expenditure, sales figures, and employee performance to inform strategic decisions.
- Evaluate the supply and availability of stocks, and analyze profit margins to identify areas for improvement.
- Implement measures to prevent stock damages, theft, and wastage, ensuring a smooth and efficient supply chain.
- Monitor and maintain the appearance of the store, including shelving and product displays.
- Stay up-to-date with market trends and offer products that appeal to customers, driving sales and revenue growth.
- Address customer requests, comments, and complaints in a professional and timely manner.
- Motivate employees to achieve targets, providing training and support to ensure their success.