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Business Development Manager

2 months ago

Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time
Job Description

Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Business Development Manager to join our team.

Key Responsibilities:
  • Policy and Procedure Management
    • Develop and maintain a thorough understanding of corporate and hotel policies and standard operating procedures.
    • Communicate and disseminate policies and procedures to colleagues.
  • Compliance and Governance
    • Ensure all business activities and decisions comply with general law, rules, regulations, and requirements.
  • Human Resources Strategic Policy
    • Support and fully understand the Mandarin Oriental Jumeira, Dubai Human Resources Strategic Policy.
  • Learning and Development
    • Support all learning and development activities, including on-the-job training, group training techniques, and training matrix management.
  • Confidentiality and Data Protection
    • Safeguard stored information and maintain confidentiality.
  • Hotel Policy and Procedure
    • Adhere to all policies and procedures relating to Safe, Sound, and Sustainable at Mandarin Oriental.
  • Social Media Policy
    • Ensure compliance with the MOHG Social Media Policy.
  • Zero Tolerance Policy
    • Adhere to a zero-tolerance policy on all forms of harassment or discrimination.
  • Hotel Ambassador
    • Act as a hotel ambassador at all times.
  • Additional Duties
    • Carry out additional duties requested by management related to hotel operational activities.
  • Business Development
    • Acquire, develop, and manage local and international corporate business, government, MICE, and leisure accounts.
    • Ensure maximum acceptance in RFPs.
    • Acquire, develop, and manage business travel agent accounts (BTA) according to the set business mix strategy.
    • Monitor the market and competition, and report on threats and opportunities.