Client Relationship Executive

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Ali & Sons Full time
Job Requirements

To succeed in this role, you will need:

  • Education: Bachelor's degree in Business, Finance, or a related field.
  • Experience: Minimum of 3 years in automotive sales and finance.
  • Skills & Abilities:
    • Fluency in English is essential; Arabic is preferred.
    • Strong knowledge of automotive financing and insurance products.
    • Excellent negotiation, communication, and customer service skills.
    • Must be computer literate with experience in F&I software and CRM systems.

Key Responsibilities:

  • Promote and sell new vehicles, financing, and insurance solutions to customers.
  • Provide excellent customer service and ensure customer satisfaction with showroom services.

Key Accountabilities:

  • Greet customers and identify their vehicle and financing requirements.
  • Explain vehicle features, performance, and benefits to potential buyers.
  • Provide information on A&S services, including car registration, insurance, and after-sales support.
  • Suggest optional equipment and accessories to enhance customer purchases.
  • Achieve sales targets set by the Vice Chairman & Managing Director and the Sales Manager.
  • Compute and provide sales quotations, including discounts and financing options.
  • Advise customers on financing plans, loan eligibility, interest rates, and payment structures.
  • Explain insurance coverage options, including extended warranties and protection plans.
  • Ensure all finance and insurance transactions comply with legal and regulatory requirements.
  • Arrange vehicle delivery in coordination with the New Car Storekeeper.
  • Work closely with the Customer Relations Representative (Sales) for car registration and insurance processing.
  • Follow up with potential customers to convert inquiries into successful sales.
  • Perform other duties as requested by the Sales Manager or Branch Manager.


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