Facility Supervisor
5 days ago
Job Description: Front Office Supervisor
We are a growing hospitality company, Royal Herbs, looking for a highly skilled Front Office Supervisor to join our team. In this role, you will be responsible for driving the success of our front office operations, ensuring exceptional guest experiences, and maintaining high standards of service quality.
ResponsibilitiesYour key responsibilities will include:
- Leading a team of front desk staff to achieve excellent customer satisfaction
- Monitoring and controlling front office processes to optimize efficiency
- Coordinating with other departments to ensure smooth operational flows
- Providing top-notch customer service and resolving any issues promptly
To excel in this role, you should possess:
- Minimum 3-10 years of experience in a supervisory capacity within the hospitality industry
- Strong leadership and motivational skills to drive team performance
- Excellent communication and problem-solving abilities to resolve customer issues effectively
- Diploma or Graduate-level qualification in Hotel Management or related field
- Any nationality welcome; Bachelor of Hotel Management (Hotel Management) degree preferred
What We Offer: We offer a competitive salary, opportunities for career growth, and a dynamic work environment at Royal Herbs.
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