Food and Beverage Ambassador

5 days ago


Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full time
Job Overview

We are seeking a highly motivated and service-focused individual to fill the role of Food and Beverage Ambassador. As the face of our establishment, you will be responsible for providing a warm welcome and ensuring that every guest has a positive experience. Your key responsibilities will include greeting guests, managing reservations, handling guest waitlists efficiently, and collaborating with staff to deliver exceptional service.

Main Responsibilities:
  • Greet guests warmly and provide a positive first impression of the establishment
  • Manage reservations and seating arrangements to ensure an efficient and pleasant dining experience
  • Handle guest waitlists and communicate estimated wait times to maintain guest expectations
  • Collaborate with staff to ensure seamless service and address any issues or concerns promptly
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and ability to maintain accuracy in reservations and guest preferences
  • Positive attitude and professional demeanor at all times


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