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Food and Beverage Ambassador

2 weeks ago

Dubai, Dubai, United Arab Emirates Hyatt Hotel Full time

About the Role

We are seeking a skilled Waiter/Waitress to join our Food & Beverage team at Hyatt Centric Jumeirah Dubai. As a Waiter/Waitress, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met promptly and professionally.

Key Responsibilities:

  • Provide warm, friendly, and professional service to guests, responding to their needs and preferences.

  • Assist guests in selecting menu items, providing recommendations and information about food and beverage options.

  • Take orders accurately and deliver food and beverages in a timely manner, ensuring quality and presentation meet high standards.

  • Anticipate and respond to guests' needs, including refills, special requests, and dietary requirements.

  • Maintain cleanliness and organization of the dining area, resetting tables and ensuring the restaurant ambiance remains welcoming.

  • Handle guest complaints or concerns with professionalism, escalating issues to management as needed.

  • Ensure adherence to service standards and hygiene protocols at all times.

  • Collaborate with other team members to ensure seamless and efficient service delivery.

Requirements

The ideal candidate should possess excellent communication skills, previous experience as a waiter/waitress in a hotel or restaurant, and the ability to work in a fast-paced environment. Fluency in English is required, and additional languages are an asset.