Food and Beverage Ambassador

4 days ago


Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time
Company Overview

The 21c Museum Hotels group is a pioneer in the art of responsible hospitality, with a strong commitment to sustainability and community engagement. Our hotels are designed to provide an immersive experience for our guests, with a blend of contemporary art, cultural programming, and exceptional service.

We believe that hospitality has the power to unlock a better tomorrow, and we're dedicated to making a positive impact on the communities we serve.

As a Food and Beverage Ambassador at 21c Museum Hotels, you'll play a key role in delivering this vision by providing exceptional service and creating memorable experiences for our guests.

Job Description

We're looking for a highly motivated and customer-focused individual to join our team as a Food and Beverage Ambassador. In this role, you'll be responsible for ensuring that our guests receive the highest level of service and quality in our restaurants and bars.

Your main responsibilities will include:

• Providing exceptional service to guests, including taking orders, serving food and drinks, and handling payments

• Maintaining a clean and organized workspace, including setting tables, polishing equipment, and restocking supplies

• Collaborating with other team members to ensure seamless service delivery

• Participating in ongoing training and development programs to improve your skills and knowledge

• Adhering to company policies and procedures, including health and safety protocols and confidentiality agreements

Required Skills and Qualifications

To be successful in this role, you'll need to have a strong passion for delivering exceptional customer service and a commitment to maintaining high standards of quality and hygiene. You'll also need to possess excellent communication and teamwork skills, as well as the ability to work in a fast-paced environment.

You should have a diploma or degree in hotel management, and exposure to the hospitality industry would be an added plus. Fluency in English is required, and additional languages are a bonus.

Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. As a member of our team, you'll enjoy working in a dynamic and supportive environment where you can make a real difference in people's lives.

Our values are built around Guest Passion, Sustainable Performance, Respect, Spirit of Conquest, Trust, and Innovation. We're passionate about creating memorable experiences for our guests, while also driving business success through innovation and sustainability.

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