Patient Flow Director

5 days ago


Dubai, Dubai, United Arab Emirates BASMA Full time
Operations Agent Role Overview

Basma is a healthtech company partnering with top-tier dental clinics to provide clear aligner treatments.

This role requires an Operations Agent with a dental background to ensure smooth coordination between clinics, patients, and internal teams.

  • Clinic & Patient Coordination: Follow up with clinics to confirm treatment updates and required documentation.
  • Technical & Operational Support: Work closely with our lab team to ensure proper case handling.
  • Process & Quality Control: Review and verify clinic reports to maintain accuracy in patient records.
About the Responsibilities

The successful candidate will be responsible for managing the flow of patient cases between clinics, labs, and internal teams.

Collaborate with internal teams to improve processes and patient experience.



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