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Technical Support Analyst
3 months ago
Key Qualifications
- Minimum of 5 years in a technical support role with direct hands-on experience.
- Proficient in Microsoft technologies including Windows, Active Directory, Office 365, and Azure.
- Experience in hardware troubleshooting across various Intel-based systems, servers, and network printers.
- Solid understanding of networking principles, including client-server architecture, DHCP, TCP/IP, and associated network devices.