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Travel Arrangements Coordinator

2 months ago

Sharjah, Sharjah, United Arab Emirates hilton hotel sharjah Full time
Job Description

As a Reservations Agent at Hilton Hotel Sharjah, you will be responsible for managing travel arrangements for clients, ensuring seamless experiences and meeting sales targets.

Key Responsibilities:
  • Plan and Coordinate Travel Details: Arrange transportation, accommodation, and airlines for clients, taking into account their needs and preferences.
  • Client Consultation: Work closely with clients to determine their traveling requirements and provide personalized guidance on transportation options, travel dates, costs, and accommodations.
  • Event Management: Manage large-scale events, including conferences and retreats, ensuring smooth execution and client satisfaction.
  • Booking and Payment: Book transportation and hotel reservations on behalf of clients and process payments and fees accurately.
  • Issue Resolution: Resolve travel-related issues, complaints, and refunds in a timely and professional manner.
  • Performance Metrics: Meet sales targets and profit goals, maintaining accurate client information and financial records.
  • Industry Knowledge: Stay up-to-date with tourism trends by attending travel seminars and workshops.

Hilton Hotel Sharjah is committed to providing exceptional service to our clients. As a Reservations Agent, you will play a critical role in delivering this promise.