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Head of Customer Engagement

7 days ago

Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

About This Opportunity

We are seeking a Head of Customer Engagement to join our Microsoft Partner team. In this role, you will be responsible for developing and executing customer engagement strategies that drive growth and revenue for our partners.

Key Responsibilities

  • Develop and execute customer engagement strategies to drive growth and revenue for partners.
  • Build and maintain strong relationships with customers to understand their business needs and priorities.
  • Collaborate with internal teams to leverage industry expertise and provide strategic insights to customers.
  • Leverage deep understanding of Microsoft's product landscape and solutions to address customer needs.

Requirements

  • 10+ years experience driving digital transformation in industries such as government or healthcare.
  • 6+ years experience collaborating with mid-to-senior level executives to develop account plans.
  • 8+ years experience closing large complex agreements/deals.