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Senior Customer Engagement Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

We are seeking a highly motivated Senior CRM Executive to join our team at Client of Talentmate.

The ideal candidate will have a strong understanding of CRM tools, data analysis, and customer lifecycle management.

The Senior CRM Executive will be responsible for developing and executing CRM strategies to drive customer retention and engagement.

Key Responsibilities:
  • Develop and execute CRM strategies to drive customer retention and engagement.
  • Manage and optimize customer databases, segmentation, and personalization strategies.
  • Work closely with marketing, sales, and product teams to align CRM efforts with business goals.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 3-5 years of experience in CRM, customer engagement, or digital marketing.
  • Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.