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Delivery Excellence Manager for Finastra MAAP

2 weeks ago

Dubai, Dubai, United Arab Emirates Finastra Full time

About the Role

The Regional Delivery Lead will be responsible for overseeing customer projects in the MAAP region, ensuring quality of deliverables, managing customer expectations, and delivering on customer commitments. This includes working collaboratively with the Pre-Sales and Sales team to estimate professional services costs, creating Statements of Work (SOW), and negotiating with customers and legal teams.