Housekeeping Operations Supervisor

3 weeks ago


Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

Position Type: Non-Management

Position Summary:
Oversee the management of room cleaning schedules, validate room conditions, identify discrepancies, prioritize cleaning tasks, and update the status of guest rooms upon departure. Support the Housekeeping leadership in daily operations. Serve as a liaison to synchronize the efforts of Housekeeping, Engineering, Front Office, and Laundry departments. Document and address issues related to room discrepancies in collaboration with the Front Desk. Prepare and allocate room assignments to the Housekeeping team. Maintain, track, and update the list of 'Do Not Disturb' rooms.

Ensure that vacant rooms are cleaned promptly and assign urgent cleaning tasks as well as rooms that were previously marked as 'Do Not Disturb'.

Complete all necessary Housekeeping documentation.


Adhere to all company policies regarding safety and security; report any maintenance issues, safety risks, accidents, or injuries; participate in safety training and certification programs.

Maintain a clean and professional appearance; safeguard confidential information; protect company assets. Greet and acknowledge all guests according to company standards; anticipate and respond to guests' service needs; express gratitude to guests sincerely. Ensure compliance with quality expectations and standards.

Foster and maintain positive working relationships with colleagues; assist the team in achieving shared objectives; listen and respond appropriately to the concerns of fellow employees.

Communicate with others using clear and professional language; prepare and review written documents accurately and thoroughly. Utilize computers to enter and locate work-related information. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as assigned by Supervisors.

Preferred Qualifications:

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
A minimum of 1 year of relevant work experience.

Supervisory Experience:
No supervisory experience required.

License or Certification:
None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.

Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure.

All Autograph Collection hotels look to attract The Individualist, the brand's target consumer.

The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence, they are hand-selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.

In joining Autograph Collection, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

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