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Housekeeping Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates Swissôtel Nankai Osaka Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Swissôtel Nankai Osaka. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all rooms and public areas are clean and well-maintained.

Key Responsibilities
  • Leadership and Supervision: Supervise and lead a team of housekeeping staff to ensure that all tasks are completed efficiently and effectively.
  • Room Inspection: Conduct regular room inspections to ensure that all rooms meet the hotel's high standards of cleanliness and quality.
  • Guest Satisfaction: Handle guest complaints and concerns in a professional and courteous manner, ensuring that all guests have a positive experience.
  • Inventory Management: Manage the inventory of housekeeping supplies and equipment, ensuring that all necessary items are available and in good condition.
  • Training and Development: Provide training and guidance to housekeeping staff to ensure that they have the skills and knowledge needed to perform their jobs effectively.
Requirements
  • Experience: Minimum 2-3 years of experience in a housekeeping or hospitality role.
  • Leadership Skills: Proven leadership skills and ability to motivate and supervise a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff.
  • Attention to Detail: High level of attention to detail and ability to maintain high standards of cleanliness and quality.