Technical Solutions Specialist

1 day ago


Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

PrecisionHire Solutions seeks a Business Process Analyst to develop applications using a low-code development platform. The ideal candidate will configure systems to meet each client's unique requirements.

This role involves delivering enterprise applications with minimal traditional coding needed, working with key elements such as form builders, pre-built templates, and drag-and-drop visual interfaces. You will also be responsible for researching and analysing internal business processes to optimize and automate them.

To succeed in this role, you will need strong analytical skills and the ability to diagnose application issues and decide what can be done with low code instead of traditional coding. You should also have experience with APIs and software integration.

Responsibilities

Capture and clearly articulate requirements: work closely with end clients to prioritize different working items

Establish implementation capabilities and limitations, performance requirements, and interfaces for the end-user solution

Deliver efficient solutions using low code: analyse client's business, systems, and workflow processes and come up with solutions that meet customer's needs

Carry out solution testing: ensure efficient on-boarding processes for new clients; carry out root-cause analysis to develop logical conclusions and suggest alternative configurations

Overall ownership of solution implementation oversee assigned customer projects, ensuring timely and efficient communication and solutions are delivered to plan

Coordinate and execute testing, in concert with customers to ensure successful implementation.

Write technical documents to document the system

Required Skills and Qualifications

  • Minimum (2) years experience with: technical Support, specializing in software and problem diagnosis
  • Leading and planning technical software implementation processes
  • Working with customers to capture and define requirements
  • Leading implementation activities
  • Knowledge of APIs and experience of software integration
  • Agile working practice, structured project management, and communication


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