Relationship Manager Business Banking

1 month ago

Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Job Title: Relationship Manager Business Banking

Join ADIB - Abu Dhabi Islamic Bank as a Relationship Manager Business Banking and take on a challenging role that requires strong relationship-building skills, business acumen, and a passion for delivering exceptional customer service.

About the Role:

This role is primarily responsible for developing and maintaining business relationships with Secured Finance / Fleet clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service.

Key Responsibilities:
  • Acquire volumes principally from within the bank's existing portfolio (x-sell) and through other contacts / efforts and Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling with business owners, direct mail, email, and networking on selective basis, as to achieve your business targets
  • Call Report preparation to be high standards i.e. informative, presentable, conclusive, professional, and comprehensive
  • Prepare credit applications - analysis financial statements/bank statements and make it ready for the approval. Ensure that CA's for clients are correctly prepared in accordance with the bank polices and regulatory framework.
  • Analyze of working capital requirements for clients, monitors financial health of the client's business and industry.
  • Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.
  • Initiates and ensures disbursements and adjustments of facilities.
  • Ensure that the approved credit lines are valid and available for the clients.
  • Liaise with various internal departments (credit-risk, legal, operations, Trade finance...) for smooth and quick turnaround of transactions.
  • Strictly adhere to Bank's financing policy Manual and report any exceptions
  • Proper credit monitoring, through different methods mainly regular customer's sites visits i.e. office, showrooms, warehouses... and providing call reports for the same.
  • Recover of banks dues in time through the daily reports and follow ups
  • Must provide practical and suitable options to help Consumers make informed decisions that are in Consumers' best interest including assessment of appropriateness, affordability, and suitability.
  • Ensure ethical sales practices are followed without fail which must be conducted with due skill, care and diligence, integrity and in a fair, honest and professional manner towards consumers. Must not indulge in misleading or aggressive sales practices and exploitation of customers due to their vulnerabilities, apathy or lack of knowledge
  • Must take necessary steps to ensure that Customers are made aware of and understand the proposed terms and conditions prior to the final stage of the sales process or the time of signing of the Facility Offer Letter
Requirements:
  • Minimum five (05) years' experience as a Relationship Management experience in a banking environment
  • Minimum Qualification - Bachelor's degree
What We Offer:

As a Relationship Manager Business Banking at ADIB - Abu Dhabi Islamic Bank, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the bank's success. We offer a competitive salary, benefits, and a chance to grow your career in a fast-paced and challenging environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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