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Senior Operations Executive

2 weeks ago

Dubai, Dubai, United Arab Emirates Sinder | سندر Full time
About Sinder

Sinder | سندر is a fintech company in the UAE focused on providing straightforward, accessible, and innovative financial services. As a leading player in the industry, we are committed to delivering exceptional customer experiences and driving innovation in the fintech space.

Job Title

Senior Operations Executive

Key Responsibilities
  1. Operational Planning: Collaborate with senior leadership to forecast and plan resource needs (staffing, technology).
  2. Process Improvement: Identify, design, and implement process improvements to optimize operational workflows.
  3. Cross-Functional Collaboration: Work with cross-functional teams (Product, Tech, Compliance) to streamline customer onboarding, payment processing, and day-to-day activities.
  4. Talent Management: Recruit, mentor, and lead a high-performing operations team.
Requirements
  • Bachelor's degree in Business, Operations Management, Finance, or related field. Master's degree or professional certification (Six Sigma, PMP) is a plus.
  • 3–5+ years in operations management within fintech, banking, or payments. Proven track record of optimizing processes and leading cross-functional teams.
  • Familiarity with operational tools (project management software, CRM systems, BI dashboards). Comfortable analyzing data and reporting on operational KPIs.