Customer Experience Specialist

Role OverviewAs a Customer Experience Specialist at Robinson & Co (Singapore) Pte Ltd, you will play a crucial role in ensuring seamless customer interactions. Your primary responsibility will be to manage and resolve customer complaints efficiently, providing timely responses to all queries. To excel in this position, you should possess strong analytical...

About the RoleWe are looking for a talented Customer Experience Specialist to join our Seven Club team. In this role, you will be responsible for ensuring a high level of customer satisfaction by promptly addressing queries and resolving issues. You will also provide clear and accurate information about services, policies, and wellness offerings to our...

Become part of our vibrant team as a Customer Experience Specialist!The Independent Food Company operates multiple hospitality concepts, including SALT, Switch, Parker's, Candy, Somewhere and Public.We're seeking dedicated individuals who can deliver exceptional customer experiences and contribute to our success.This role requires:Providing personalized...

Rotana Hotels seeks a skilled Customer Experience Specialist to provide exceptional service to our guests. Key responsibilities include:• Answering phone calls in a professional and friendly manner, addressing guest inquiries and resolving issues efficiently.• Maintaining effective communication with hotel departments to ensure smooth service delivery...

What We're Looking ForWe are looking for a highly motivated and results-driven Sales Professional who can thrive in a fast-paced environment. You will possess a flair for sales, with a passion to increase all sales opportunities while applying your strong negotiation skills.This is complemented by your ability to develop and build rapport with prospective...

What To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful...

About the RoleWe are looking for a motivated and results-driven Customer Experience Improvement Specialist to join our Procurement team at edari. In this role, you will be responsible for ensuring a seamless procurement experience for internal stakeholders, suppliers, and customers by overseeing the ticketing system, chatbot, voice of customer initiatives,...

Job SummaryJuma Al Majid Holding Group invites applications for the position of Customer Experience Specialist - Dubai, who will play a crucial role in enhancing customer satisfaction and driving sales growth in the dynamic automobile industry.Primary ResponsibilitiesDevelop and maintain strong relationships with customers to understand their needs and...

Job Overview: As a Customer Experience (CX) Program Specialist at Amazon, you will be responsible for defining and delivering a CX roadmap that significantly improves the shopping experience for customers. This role requires building a detailed understanding of our customers' needs and behaviors, identifying and prioritizing improvements, and influencing...

ResponsibilitiesSupport the development of customer journey maps and service blueprints for the SHARE loyalty programme, collaborating with product managers, commercial managers, and operations managers to elevate product and service design.Participate in the ideation of new projects to meet customer needs.Analyze the Voice of the Customer programme,...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs Analysis of Voice of the Customer programme translating data into tangible...

Key ResponsibilitiesMeasure success by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline across the assigned territory.Work closely with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns.Lead client discovery and workshop...

Support the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesignParticipate in ideation of new projectsto meet customer needsAnalysis of Voice of theCustomer programme translating data into tangible action by...

Roles and responsibilities Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills...

About the RoleWe are looking for a highly motivated and experienced Senior Marketing Cloud Solution Engineer to join our Middle East Solution Engineering team. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing technical expertise and support to customers and partners.Your primary focus will be...

Roles and responsibilitiesDeliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.Professionally...

Job OverviewAt Hamilton Aquatics, we're seeking a highly skilled Customer Happiness Executive to provide exceptional customer service and be the first point of contact for our clients. The ideal candidate will thrive in a dynamic environment, providing clear and knowledgeable information about our programmes while ensuring a smooth customer experience.About...

Virtual Relationship Officer Role - Part-Time PositionFirst Gulf Bank PJSC, the UAE's leading bank, offers a wide range of tailored solutions to cater to the diverse banking needs of customers across the globe.Key Responsibilities:Manage a portfolio of 400-500 customers primarily comprising non-borrowing customers.Achieve monthly and annual Key Performance...

Job Summary:We are seeking a highly skilled Service Advisor to join our team at Robinson & Co (Singapore) Pte Ltd. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences by addressing customer queries, resolving issues, and promoting value-added services.Key Responsibilities:Provide accurate estimates and job...

Oversee customer satisfaction surveys and resolve complaints efficiently.Manage the leads process, ensuring timely follow-ups with CRM and sales teams.Prepare and submit weekly lead reports for performance tracking.Enhance the customer delivery experience, ensuring smooth and memorable handovers.Coordinate marketing demo logistics and delivery preparation...