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Customer Experience Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Talents Tide Full time

Job Title: Customer Experience Specialist

Talents Tide is seeking a customer-focused and service-oriented Customer Experience Specialist to ensure an exceptional experience for athletes, spectators, and event organizers.

The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and have a strong understanding of customer service principles.

Main Responsibilities:

  • Oversee customer service teams and handle any issues or concerns during events.
  • Work with the marketing team to ensure events are promoted effectively to target audiences.
  • Provide on-site support to athletes, spectators, and event organizers to ensure smooth operations.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum 3-5 years of experience in customer service, event management, or a related field.