Global Trade Manager

4 days ago


Dubai, Dubai, United Arab Emirates RSA Global Full time

Role Overview:

The Customs and Documentation Executive position is crucial in ensuring smooth customs operations and customer satisfaction. This role requires a strong understanding of customs regulations, excellent communication skills, and the ability to work under pressure.

Key Responsibilities:

  • Customs Clearance: Handle end-to-end BOE processes for both Free Zones and Mainland.
  • BOE Tracking and Compliance:
  • Ensure accurate BOE records are maintained using Microsoft Excel.
  • Customer Relationship Management:
  • Manage customer expectations and maintain high levels of service.
  • Delivery Order Coordination:
  • Liaise with shipping lines and airlines for DO collection.
  • Finance Team Coordination:
  • Arrange funding for DO processing.
  • Compliance and Regulatory Knowledge:
  • Maintain a strong understanding of Free Zone customs regulations and ensure adherence.
  • Job Completion and Reporting:
  • Complete job processes within the KPI framework and ensure timely documentation.

Qualifications and Experience:

  • Diploma in Supply Chain Management or a related field.

Skills and Abilities:

  • Hands-on experience in customs BOE processing (Free Zone & Mainland).
  • Strong knowledge of freight forwarding and Free Zone customs requirements.
  • Experience in shipping line and airline coordination.
  • Expertise in Microsoft Excel for tracking and reporting.
  • Strong customer focus, problem-solving skills, and a proactive approach.


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