Hospitality Excellence Leader

4 days ago


Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

Benefits

FIVE Hotels and Resorts offers a range of benefits to its employees, including:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including annual leave and sick leave.
  • Professional development opportunities, including training and education programs.

About the Role

We are seeking an experienced Hospitality Excellence Leader to join our dynamic Food and Beverage team at FIVE Palm Jumeirah. As a key member of the leadership team, you will be responsible for delivering exceptional dining experiences, exceeding guest expectations, and driving revenue growth.

Responsibilities

  • Develop and implement visionary standard operating procedures (SOPs) for all aspects of restaurant operations, including opening and closing procedures, reservation management, table seating, and service flow to provide a first-in-class guest journey.
  • Monitor and manage the restaurant's inventory with remarkable attention to detail, including supplies, equipment, and ingredients, ensuring optimal stock levels, minimal wastage, and efficient utilisation.
  • Enforce stringent health and safety standards, including sanitation guidelines, and food quality control measures to meet regulatory requirements and maintain FIVE's industry-leading standards of cleanliness and hygiene.

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