Assistant Outlet Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Outlet Manager to join our team at Anantara Hotels & Resorts. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our outlet, while also driving business growth and excellence.

Key Responsibilities

  • Operations Management
    • Oversee the efficient operation of the outlet, ensuring high standards of quality, service, and safety.
    • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Leadership and Development
    • Lead and motivate a team of associates to achieve exceptional results and exceed guest expectations.
    • Identify training needs and develop training programs to enhance the skills and knowledge of team members.
  • Business Development
    • Work closely with the restaurant manager to achieve departmental budget goals and drive revenue growth.
    • Develop and implement marketing strategies to increase sales and promote the outlet.
  • Guest Experience
    • Ensure that all guests receive exceptional service and have a memorable experience.
    • Monitor and address any guest complaints or concerns in a timely and professional manner.
  • Asset Management
    • Be responsible for the maintenance and upkeep of all outlet property and facilities.
    • Conduct regular inspections to ensure that all equipment and facilities are in good working order.
  • Communication and Collaboration
    • Develop and maintain positive relationships with other departments, including banqueting and food and beverage.
    • Communicate effectively with team members, management, and guests to ensure seamless operations.

Requirements

  • Education
    • College diploma in Hotel Management or a related field.
  • Experience
    • Previous experience in food and beverage operations, preferably in a leadership role.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food and beverage operations, including inventory management and cost control.


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