Logistics Operations Manager

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time

Job Summary

We are seeking an experienced Logistics Supervisor to drive innovation and execution in our busy Transportation network.

Key Responsibilities
  1. Daily Operations Management: Support the overall daily management of operational duties, deputizing for the Operations Manager as required.
  2. Safety Improvement: Prioritize and continually improve safety at the delivery station.
  3. Team Supervision: Supervise logistics assistants, coordinators, and delivery associates to ensure every shipment meets and exceeds operational KPIs.
  4. Performance Monitoring: Monitor coordinator and associate performance, coaching them when needed.
  5. Process Improvement: Partner with supporting departments to improve logistics processes and operations.
  6. Service Provider Communication: Communicate with delivery service providers to set expectations and improve quality.
  7. Candidate Interviewing: Interview candidates for associate roles.
  8. Workload Management: Brief and monitor the workload of all drivers and associates, ensuring accurate completion of administrative tasks.
  9. Metrics Analysis: Measure and monitor overall workflows and daily metrics to assist the Operations Manager with performance tracking and reporting.
  10. New Hire Training: Help with training and mentoring new Associates, providing necessary knowledge for task execution.
  11. Process Issue Resolution: Follow up on and resolve process-related issues as required, including physical activities such as pushing carts with up to 100 pounds and lifting packages up to 15 kg.
  12. Flexibility: Be flexible to work in different shifts and do overtime when needed.


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