Front Office Team Manager

7 days ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

At IHG Hotels & Resorts, we're looking for a seasoned professional to join our team as a Front Office Team Leader. As a key member of our operations team, you'll be responsible for leading a dynamic and high-energy front office environment, where every guest experience exceeds expectations.

Job Description

The ideal candidate will have at least two years of experience in housekeeping within a five-star hotel and a can-do attitude. You'll be responsible for overseeing the check-in and check-out processes, ensuring that all procedures are followed accurately. Additionally, you'll manage reservations, billing, and payments, while maintaining clear written records and providing reports to management when needed.

Required Skills and Qualifications
  • Strong communication skills and a passion for teamwork.
  • Fluency in English and familiarity with Microsoft Office and Opera.

We provide our team members with everything they need to succeed, including a competitive salary, impressive room discounts, and some of the best training in the industry. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.



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