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Store Director

2 months ago

Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
Job Description

**About the Role**

The CHALHOUB Group is seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • **Strategic Planning**: Develop and execute a comprehensive store action plan to achieve sales targets and key performance indicators (KPIs).
  • **Customer Relationship Management**: Build and maintain strong relationships with customers to create future sales opportunities and drive customer loyalty.
  • **Team Leadership**: Provide clear direction and vision to the team, identify and develop talent, and create a positive work environment based on trust, respect, and fairness.
  • **Operational Excellence**: Stay ahead of the latest trends, products, and competitors, and share feedback with relevant stakeholders to drive business growth.
  • **Performance Management**: Ensure performance improvement plans are discussed and documented in a transparent manner.

Requirements

  • Proven experience in retail management, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business growth.
  • Ability to work in a fast-paced environment and adapt to changing priorities.