Operations Manager Restaurant
3 days ago
PULLMAN is seeking a skilled and experienced Operations Manager to join our team. This key role will be responsible for driving the success of our restaurant by leading the team to deliver exceptional customer service, quality food and beverages, and a welcoming atmosphere.
About the Role- We are looking for someone who can take charge of inventories and manage stocks effectively, ensuring that we have the right products at the right time.
- As an Operations Manager, you will be responsible for increasing revenue through effective sales techniques and identifying opportunities to improve profitability.
- You will also prepare and analyze financial reports to ensure that our operations are running smoothly and efficiently.
- Take part in inventories and manage stocks under your responsibility to ensure optimal product availability and minimize waste.
- Develop and implement strategies to increase revenue through additional sales techniques and identify opportunities to improve profitability.
- Analyze financial reports and results to ensure that our operations are running smoothly and make necessary corrective actions.
- Manage the outlet cost in accordance with expense budgets and work towards reducing costs without compromising on quality.
- Ensure strict adherence to Outlet Internal bill settlement policy as per company guidelines.
- Organize the work for the team, including multi-skilling employees for job requirements.
- Ensure information is properly passed on to the team through briefings and debriefings.
- Continuously take initiatives to enhance and improve team members' skills.
- Ensure prompt guest recognition based on VIP lists and repeat guests as per guest history.
- Prepare the point of sale to a high standard, ensuring equipment is used correctly and considering global activity levels when managing the flow of guests.
- Check the quality, speed, and overall efficiency of the team/waiting staff.
- Maintain Back of the house service areas as per hotel standards.
- Attention to detail and style, along with aesthetics knowledge.
- Outstanding verbal and written communication skills.
- Ability to attract new talent who complement the department's vision.
- College Degree in Hospitality or similar field.
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