Front Desk Supervisor

7 days ago


Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC (UAE) Full time

Premier Inn Hotels LLC (UAE) is seeking a skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for leading the reception team and delivering exceptional guest experiences.

Key Responsibilities:
  • Train, guide, and coach team members to ensure excellent customer service.
  • Create a warm welcoming experience for guests, building strong relationships and ensuring consistent brand standards.
  • Manage guest feedback and resolve any issues promptly and professionally.
  • Ensure accurate payment handling and smooth shift handovers.
  • Update reservations and requests through our property management system.

To succeed in this role, you will need advanced English language skills, flexibility, and the ability to work under pressure. Arabic language proficiency is an asset. You should also have proven leadership experience in a similar environment, knowledge of Opera (PMS), and computer literacy.

We offer a competitive salary package, medical insurance, air tickets, and flexible working hours that promote work-life balance. Our company values emphasize creating a culture that brings experiences to life for both customers and employees. If you are passionate about delivering exceptional service and want to grow your career, please click the 'I'm interested' button.


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