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Food Service Specialist
3 months ago
As a vital member of our team at Sunset Hospitality Group, you will play a key role in delivering exceptional dining experiences. Your responsibilities will include:
- Welcoming Guests: Provide a prompt and courteous greeting to all customers.
- Order Management: Accurately take orders and ensure timely delivery of food to tables.
- Service Excellence: Strive to exceed customer expectations by delivering positive and professional service.
- Adherence to Standards: Follow established sequence of service guidelines as per brand standards.
- Menu Knowledge: Maintain a comprehensive understanding of menu items to effectively describe and suggest options to guests.
- Quality Assurance: Ensure consistent food quality and presentation at all times.
- Table Management: Oversee the setup and breakdown of tables within your section.
- Efficiency: Ensure tables are promptly turned around and ready for new guests.
- Cleanliness: Uphold cleanliness and hygiene standards throughout the dining area.
- Condiment Maintenance: Ensure condiment sets and napkin containers are clean and well-stocked.
- Collaboration: Work closely with cashiers to accurately manage order invoices and tips.
- Workstation Cleanliness: Keep all workstations and equipment clean and organized.
- Team Communication: Attend regular departmental briefings and foster open communication within the team.
- Additional Duties: Perform other relevant tasks as assigned.
- At least 1 year of experience in similar roles within a high-volume, fast-paced dining environment.
- Proficient in English.
- Strong communication and interpersonal skills.
- Customer-focused with a positive demeanor.
- A cooperative team player.
- Able to perform well under pressure.