Investment Banking

4 months ago


Dubai, United Arab Emirates Skill Farm Full time

**Responsibilities**:
To be accountable for client satisfaction and service quality levels at the branch by ensuring clients’ expectations are met consistently.
Take full responsibility and ownership for Priority Banking customer service at the branch.
Avoid any staff complaints from customers as it affects the overall segment performance
TTs requests, FDs Requests and Account Maintenance requests - to be validated and tracked in track BPM
Account Opening - check for completeness of documentation and tracking in track soft
Liaising with compliance and various other departments for following up and submission of documents or relevant matte
Action and Review of CRM cases assigned to Priority Banking Centers
Set and track sales account targets

**Skills**:University Degree in Business or Finance
1-2 years of work experience, preferably in a processing/back office/Customer Services function within the Bank
Experience in Finacle, Fin One, MS Excel and MS office



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