Workplace Experience Manager

3 weeks ago

Dubai, United Arab Emirates Thunes Full time

**About Thunes**

Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.

We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.

We are proud to power payments for the world's fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly.

Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to - and get paid in - every corner of the world. Instantly.

Thunes is headquartered in Singapore with regional offices in London, Barcelona, Paris, Shanghai, New York/Miami, Dubai, and Nairobi.

**Context of the role**

Reporting to the Global Head of Workplace Experience & Travel this role will be responsible for ensuring smooth operations of our offices across the Middle East, Africa and the Americas - currently 4 offices and growing You will work towards creating a positive and collaborative office work experience for all employees.

**Responsibilities**:
**Office Management**
- Ensure that our offices across MEA & Americas are well-maintained and properly managed, including overseeing office maintenance, landlord relations, finance and budgeting, supplier management, lease renewals, and office refurbishments
- Manage office support activities, including overseeing stationery and pantry supplies, post/courier services, locker and building access cards etc.
- Ensure office health and safety by administering workplace safety measures and ensuring compliance with local legislation
- Cover office receptionist responsibilities when needed
- Manage Workplace expenses and invoices, and support finance with a monthly recharge
process

**Workplace Expereince**
- Design and execute a workplace experience strategy to ensure employees have a positive and productive experience in the office. Ensure we have the right office environment to foster a culture of collaboration and team work. Offer a true value proposition to position working from the office as an attractive and preferred option versus working from home
- Design and manage a schedule of exciting workplace events and activities in our offices across the MEA & Americas regions
- Assist in organizing internal employee events not owned by Workplace Experience (i.e.sales conferences, management meetings etc.)

**Travel Management**
- Work with our Global Travel Manager to assist with travel support within your regions when needed

**Requirements**:

- Bachelors degree in business administration, communication or any related field
- 8+ years of working experience with expertise in office management and workplace experience
- Strong negotiation skills and vendor management experience
- Excellent attention to detail and analytical decision-making skills. Ability to analyse data and work with numbers to support decision making
- Strong organisation and time management skills, with the ability to work under pressure and manage priorities
- Experience working in multi-cultural environments with significant experience working for European or US businesses
- Results-driven and process-oriented, with a strong sense of service and the ability to manage multiple tasks simultaneously.
- A strong team player with good interpersonal skills and able to interact constructively, efficiently and effectively with different stakeholders
- Excellent written and verbal communication skills in English
- Ability to work across multiple time zones, the work would include a degree of flexibility to conduct meetings outside of regular office hours
- Proficient in Microsoft Office, Gmail, and GDocs

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