Guest Service Agent

5 months ago


Ras alKhaimah, United Arab Emirates Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.

**Qualifications**
- High School diploma
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must
- Passion for excellent service
- Excellent team player and great communication skills
- Preferabbly Rusian speaker


  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    6 days ago


    Ras Al-Khaimah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Roles and responsibilitiesResponding to guest inquiries viaphone, email, or in-person, providing information about hotelservices and local attractions.Assisting withreservations, cancellations, and changes to guestbookings.Coordinating with other departments to fulfillguest requests, such as maintenance issues or specialamenities.Handling guest complaints...

  • Guest Service Agent

    6 days ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Key ResponsibilitiesAs a Guest Service Agent with Mövenpick Hotels & Resorts, you will be the primary point of contact for guests, providing exceptional service and support for various inquiries and services.Key Responsibilities:Respond to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions.Assist...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    5 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Service Agent is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Guest Service Agent, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Relations Agent

    5 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent ( F&B ) A F & B _Guest Service Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a F & B _Guest Service Agent, you will be responsible for providing Guests with food and drinks as requested in an...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...

  • Guest Relations Agent

    4 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job Title: Guest Relations AgentAs a Guest Relations Agent at Accor, you will be responsible for delivering exceptional customer service to our valued guests. Your primary goal will be to ensure that every guest has a memorable and enjoyable stay with us.Key Responsibilities:Prepare for Daily VIP Arrivals: Ensure that all necessary amenities and special...

  • Guest Service Agent

    5 months ago


    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Give a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...

  • Guest Service Agent

    4 months ago


    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Give a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...

  • Guest Relations Agent

    1 month ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job Title: Guest Relations AgentAs a Guest Relations Agent at Accor, you will be responsible for delivering exceptional customer service to our valued guests. Your primary goal will be to ensure that every guest has a memorable and enjoyable stay with us.Key Responsibilities:Prepare for Daily VIP Arrivals: Ensure that all necessary amenities and special...

  • Personal Concierge

    5 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Personal Concierge

    1 month ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Guest Service Agent

    5 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Waiter/ess) A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and...