Food & Beverage Training Manager

7 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23198855

**Job Category** Human Resources

**Location** Le Méridien Dubai Hotel & Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Training Manager FB is assisting the Director, Food and Beverage and Executive Chef to develop plan and manage learning and development programs for the Food and Beverage division to meet both the individual and organizational needs. Work alongside, develop and manage a pool of departmental trainers to ensure that regular and consistent departmental training is delivered to fulfill the needs of all operational departments. Promote and inform employees about all training programs, display leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Must Help colleagues identify specific behaviors that will contribute to service excellence, ensure colleagues receive on-going training to understand guest expectations, use effective training methods to ensure colleagues have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re loo


  • Cashier and Barista

    5 days ago


    Dubai, United Arab Emirates Independent Food Company Full time

    **_Responsibilities for Cashiers: Must have a Food and Beverage Experience_** - Communicates with customers, and assists other restaurant staff as needed. - Operates a cash register - Process credit card payments, accept cash payments and provide the change, and use a point of sale (POS) system for transactions. - Restaurant cashier duties also involve...

  • Hotel Management

    9 months ago


    Dubai, United Arab Emirates SPOTON TRAINING INSTITUTE Full time

    We are hiring for a **Freelance Hotel management/ Food & Beverage** **trainer with experience in Hotel industry** for a part-time training position. **Job Type**: Part-time Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Job Type**: Part-time Ability to commute/relocate: - Dubai: Reliably...


  • Dubai, United Arab Emirates Hilton Full time

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver...


  • Dubai, United Arab Emirates Hilton Full time

    A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver...


  • Dubai, United Arab Emirates Oscar Star Facilities Management Services LLC Full time

    Plan, forecast and execute food and beverage orders - Process customer complaints patiently - Plan alternative recipes for customers with special dietary needs - Check food and beverage supplies and place orders when needed - Track and order shipments - Communicate and build strong relationships with vendors - Adhere to food, health and safety standards -...


  • Dubai, United Arab Emirates Bab Al Shams Desert Resort Full time

    Food & Beverage Manager (11719) Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly...


  • Dubai, United Arab Emirates Riviera Hotel Dubai Full time

    Designing delicious and attractive menus and continuously making improvements. - Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. - Building positive relationships with food and beverage vendors. - Adhering to the food and beverage budget. - Managing daily food and beverage...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** The iconic **Queen Elizabeth II (QE2)** is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the...


  • Dubai, United Arab Emirates Ramee hotels Full time

    BHM with 10+ years of experience as Food and Beverage Manager with 4* or 5 - hotel only apply. - Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards - Preserve excellent levels of internal and external customer service - Design exceptional menus, purchase goods and continuously make necessary improvements -...

  • Mena Amps

    7 months ago


    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...

  • Assistant Manager

    7 months ago


    Dubai, United Arab Emirates Ramee hotels Full time

    Job Responsibilities - Designing delicious and attractive menus and continuously making improvements. - Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. - Building positive relationships with food and beverage vendors. - Adhering to the food and beverage budget. - Managing daily...


  • Dubai, United Arab Emirates The Base Beverage LLC Full time

    Building and maintaining strong relationships with clients and partners in the beverage industry. Developing and executing sales strategies to achieve company targets. Conducting market research to identify new sales opportunities and market trends. Presenting products and services to potential clients and conducting product demonstrations. Preparing and...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24061692 **Job Category** Food and Beverage & Culinary **Location** Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23111856 **Job Category** Food and Beverage & Culinary **Location** Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23080034 **Job Category** Food and Beverage & Culinary **Location** Le Royal Méridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food...


  • Dubai, United Arab Emirates Mövenpick Grand Al Bustan Dubai Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Operations Manager

    3 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24184796 **Job Category**Food and Beverage & Culinary **Location**The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists in leading the...

  • Factory Manager

    1 month ago


    Dubai, United Arab Emirates High Quality HR Consultancy Full time

    As a Factory Manager, you will oversee all aspects of the food and beverage production facility, including operations, quality control, and team leadership. You will be responsible for meeting production goals, maintaining high standards of food safety, and driving continuous improvement. Key Responsibilities: - Manage daily operations of the food and...


  • Dubai, United Arab Emirates UPSIDE Living Full time

    WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER? UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai. UPSIDE provides a life-enhancing housing solution for global citizens to live, work, thrive and socialize with like-minded people. As the Food and Beverage Manager you are responsible for our Food &...


  • Dubai, United Arab Emirates Gulf Court Hotel Business Bay Full time

    Gulf Court Hotel Business Bay is currently looking for a dynamic, action-oriented and passionate Food and Beverage Manager who possesses the below requirements: - Proven food and beverage management experience in UAE - Exceptional customer service, leadership, employee engagement and development skills - Up to date with Dubai market food and beverage trends...