Dental Clinic Receptionist

6 months ago


Dubai, United Arab Emirates Dental Clinic Karama Full time

**Responsibilities**:
As our Dental Clinic Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and administrative support. Your responsibilities will include:

- Greeting patients warmly and ensuring a positive experience from check-in to check-out.
- Managing appointment schedules efficiently and coordinating with dental staff to optimize patient flow.
- Answering phone calls **in both Arabic and English**, addressing inquiries, and scheduling appointments with professionalism and courtesy.
- Handling patient records and maintaining confidentiality in compliance with HIPAA regulations.
- Handle patient billing and payments.
- Translating documents as needed, and providing language support to Arabic-speaking patients.
- Keen attention to detail to follow DHA guidelines.
- Process insurance approvals and submissions accurately and promptly.
- Maintaining a clean and organized reception area to create a welcoming atmosphere for patients.

**Requirements**:

- Fluency in Arabic and English, both verbal and written, with the ability to effectively communicate with patients and colleagues.
- Previous experience in a receptionist or customer service role, preferably in a healthcare or dental setting.
- Strong organizational abilities and attention to detail to manage multiple tasks efficiently.
- Expertise in Insurance Approval and Submission through eclaim
- A positive attitude and a willingness to contribute to a collaborative team environment.
- Maintain the management reports and employees’ renewals.

**How to Apply**:
**Salary**: AED3,000.00 - AED5,000.00 per month


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