Service Delivery Manager, Customer Service

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Duties And Responsibilities**: - Maintaining positive relationships with customers. - Identifying customer needs and overseeing service delivery within the business context. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Managing finances and budgets. - Determining ways to...

**We are currently seeking a Service Delivery Assistant Manager to lead Company. **Assist in the development and implementation of service delivery policies, systems, processes and procedures covering all relevant business functions e.g. Quality, HSE etc. so that all business requirements are fulfilled while delivering quality services to customers in line...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

Own Visa Will be preferred. 1. Follow calling procedures while initiating outbound calling 2. Contact consignees by following assigned calling scripts. 3. update shipments delivery status on Client platform firstly and proper disposition on Given software as per listed dispositions to match the call results on call log 4. Ensure calling procedures as per...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

**DUTIES AND RESPONSIBILITIES** - Partner with other supervisors, Client Managers, and Implementation to coordinate solutions for client issues and questions - Supervises and provides leadership to the furniture service, furniture delivery, and furniture administration teams including hiring, training, coordinating work assignments, employee development, and...

We knock dellivery service are hiring 50+ bike riders for our direct contract in Noon and careem. Requirement - Valid bike driving license and proven track record - customer focused attitude with the ability to handle customer. - previous experience in delivery or bike riding roles is a plus. **Benefits**: - opportunity for growth and advancement -...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

❖ Can perform a walk-around ocular inspection for check-in indicating the details of the customer, the details of the car, and the customer’s concerns ❖ Receives inquiries and offer automotive workshop services and ❖ assistance by initial consultative vehicle repair advises to customer ❖ Schedules customers for service appointments ❖ Writes...

* Own Car (Any) - Own Visa (6 Months Validity) - Original Passport (6 Months Validity) - Emirates ID (6 Months Validity) - Labour Card (6 Months Validity) - Driving License (6 Months Validity) - NOC **JOB DETAILS** - 10 AED / Order - 8 - 10 KM Area - 11 Hours duty (You can work more) - 26 Days (You can work more) - Sim by the company - Fuel by...

Female Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...

**Bike Drivers Requirements**: - **1 year Experiences in UAE**: - **Familiar with Dubai Areas**: - **Valid Bike Driving License**: - **Own Visa**: - **Ready to join immediately**: - Proven experience working as a bike courier. - Sound knowledge of road safety regulations. - The ability to work well under pressure. - The ability to use GPS devices. -...

**DELIVERY DRIVERS FOR COURIER** - Own Car (Any) - Own Visa (6 Months Validity) - Original Passport (6 Months Validity) - Emirates ID (6 Months Validity) - Labour Card (6 Months Validity) - Driving License (6 Months Validity) - NOC **JOB DETAILS** - 5 AED / Order - 40 - 50 Shipments per day - 9 Hours Duty - 26 Days - Sim & Fuel by you **WAREHOUSE** - DIP,...

Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...

2. Obtain complete customer information and update the system database or ERP. 3. Coordinate with assigned Sales Executives as per customer account. 4. Prepare Service Job Cards & Parts Sales Queries accurately as per ERP fields required. 5. Coordinate with the assigned technician in getting inspection/ testing report for service jobs. 6. Identify part...