Concierge Manager
2 weeks ago
We are looking for **Personal Concierge Manager** in Dubai to become a part of our team.
As Personal Concierge Manager you will organise VIP trips to African countries and manage the needs of VIP Guests. A Personal Concierge Manager is responsible for managing the first impressions of Guests and, therefore, must perform the following tasks to the highest standards:
- Serve as the main point of contact for Guests and ensure their trip needs are fully satisfied.
- Organise group trips to African countries (plan, schedule, organise, purchase all necessary atributes important for travelling, etc.).
- Assist during trips to African countries, 10-12 visits per year.
- Manage, record and resolve promptly Guest complaints.
- Assist with other colleagues, as necessary.
**Requirements**:
- Previous concierge experience.
- Fluent Chinese is a must
- An ability to listen and respond to demanding Guest needs.
- Excellent leadership, interpersonal and communication skills.
- Accountable and resilient.
- Commitment to delivering a high level of customer service.
- Ability to work under pressure.
- Flexibility to respond to a variety of different work situations.
- Ability to go for frequent business travelling.
**We offer**:
- Working in a multinational rapidly growing business.
- Competitive Salary.
- Regular appraisals and feedback.
Application Question(s):
- What would be your salary expectations?
- Do you have experience in providing concierge services?
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