Duty Manager

6 days ago

Abu Dhabi, United Arab Emirates Wizz Air Full time

**WELCOME TO THE WORLD OF OPPORTUNITY**

We are committed to making sure that **everyone, everywhere can benefit from travelling at the lowest prices**, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by **efficient and sustainable operations** and high-quality customer service
- WIZZ is a **fresh, vibrant & contemporary** brand, we are confident & not shy
- We always strive to break out of category & **think outside the box**:

- Our 5 brand values lead the way:

- **Inclusivity** - We collaborate together to achieve our goals
- **Positivity** - We are an optimistic, happy, inspired and inspiring team
- **Dedication** - We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
- **Integrity** - We hold ourselves to the highest possible standards of business ethics in everything we do
- **Sustainability** - We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint

**Who we are**:

- We are committed to making sure that everyone, everywhere can benefit from travelling at the lowest prices, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by efficient and sustainable operations and high-quality customer service
- WIZZ is a fresh, vibrant & contemporary brand, we are confident & not shy
- We always strive to break out of category & think outside the box
- Our 5 brand values lead the way:

- Inclusivity - We collaborate together to achieve our goals
- Positivity - We are an optimistic, happy, inspired and inspiring team
- Dedication - We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
- Integrity - We hold ourselves to the highest possible standards of business ethics in everything we do
- Sustainability - We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint

**What can we offer**:

- competitive salary
- private health insurance
- free WIZZ tickets and employee discounted tickets
- discounts at beach clubs&restaurants in the UAE

**Career development opportunities** **at one of the fastest growing airlines

**Purpose of the position**:
To provide and maintain daily operations management oversight of Wizz Air Abu Dhabi fleet and to control / coordinate the work of involved Agencies and the Operations Control Center personnel with his/her best knowledge in order to obtain safe, economical and passenger oriented operation on the highest standard.

**Responsibilities**:

- Continuous monitoring of all flight operations and where the safety of a flight is in doubt, take all possible steps to ensure the safety of crew and passengers
- Tactical decision making
- Disruption management
- Mass disruption tactical management
- In case of a Flight Safety Occurrence or Operational Disruption, the Duty Manager on duty notifies the appropriate company personnel / authorities
- In case of an emergency, alarming and calling together the Crisis Management Team
- Operations Pre-planning / fleet tail assignment based on maintenance requests
- Flight monitoring and fleet control
- Internal and external communications
- Sending the schedule and rotation plan to airports, ground handling agents and maintenance providers
- Preparing / handling reports and feedbacks
- Controlling the work of OCC positions and all other positions that are delegated positions to OCC, even if such positions are not being part of OCC by organization set up
- Arranging airport slots in ad-hoc cases
- Filling the daily operations checklist
- Providing recommendations on improving processes, systems and management practices in OCC
- Developing and amending OCC procedures
- Supervise and coordinate the work of OCC positions
- Distribute general operations-related information to affected stakeholders
- Act on behalf of Sr Manager Operations Control Center in his/her absence
- Daily cooperation with Wizz Air Abu Dhabi Management and Post Holders.
- Other duties assigned by Sr Manager Operations Control Center and/or Team Manager of Duty Managers

**Skills and competencies**:

- “Can do” attitude
- Adaptability
- Problem solving skills
- Decision-making skills
- Creative thinking
- Attention to detail
- Ability to work well under pressure
- Demonstrated commitment to a Safety Management System
- Leadership skills
- Teamwork skills
- Excellent interpersonal and organizational skills
- Proficiency in MS Office

**Requirements**:

- University or college degree
- Valid GCAA Flight Dispatcher Licence or foreign convertible licence
- Fluent English (written and spoken)
- 3 or more years of experience in aviation industry
- 2 or more years of experience in Operations Control

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