Laundry Operation Manager
7 months ago
**Responsibilities**:
- Manage customer queries in English via telephone, WhatsApp or walk-in setting promptly, efficiently and in a friendly manner.
- Take new orders and plan pick-ups and deliveries according to requested services.
- Manage the staff by monitoring their attendance, monitoring their daily tasks and planning their schedules.
- Process customer orders accurately and efficiently using our internal ERP system. This includes data management related to orders and transactions, customer details, expenses, payments and receipts.
- Share daily reports generated via our ERP system with the management team
- Coordinate with laundry staff to ensure timely completion and delivery of customer orders.
- Handle customer complaints or concerns professionally, resolving issues to the satisfaction of the customer and the company.
- Maintain cleanliness in the laundry space including the front desk area and lobby.
- Collaborate with the management team to develop and implement strategies for improving customer service and operational efficiency.
**Qualifications**:
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers.
- Fluency in English is mandatory. Working knowledge of Arabic is a plus.
- High school diploma or equivalent; additional education or training in hospitality or customer service is a plus.
- Proven experience in a customer service operations or front desk management role, preferably in a retail or service-oriented environment. Experience working in the UAE service industry is a plus.
- Experience in managing small teams is a plus.
- Strong organizational and multitasking abilities, with a keen attention to detail.
- Proficiency in computer skills, including familiarity with ERP systems. Specific experience with ‘BUSY’ (Business Accounting Software) is a plus.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks.
- Knowledge of laundry services or experience in the laundry industry is a plus but not required.
**Salary: AED 4000-5000 Monthly**
**Working hours: 10 am-9 pm**
Pay: AED4,000.00 - AED5,000.00 per month
-
Operations Manager
3 months ago
Dubai, United Arab Emirates The Laundry Hub LLC Full time**Job description** **Job description** **Job Title**: Operations Manager **Company**: The Laundry Hub **Location**: Dubai, UAE **Job Overview**: As a Laundry Operations Manager, you will supervise staff, manage equipment and inventory, and monitor performance metrics to ensure timely delivery and customer satisfaction. This role requires a proactive...
-
Laundry Business Manager
3 months ago
Dubai, United Arab Emirates Zin Laundry Full time**Job Title**: Laundry Business Manager **Location**: Zin Laundry, International City, Dubai, UAE **Job Type**: Full-Time **Key Responsibilities**: - **Customer Relationships**: - Respond to customer inquiries via WhatsApp and phone calls. - Ensure Implementation of business processes as advised by management. - Manage counter orders and coordinate...
-
Laundry Salesman
4 months ago
Dubai, United Arab Emirates Blossom Green Laundry Full time**Job Title: Laundry Attendant cum Salesman** **Location**: Dubai, UAE **Company**: Green Laundry Green Laundry is hiring a **Laundry Attendant cum Salesman**! Join our team to handle laundry operations and promote our premium services across Dubai. **Key Responsibilities**: - Sort, wash, press, and fold garments. - Assist customers, upsell services, and...
-
Laundry Sorter
4 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full time**About Company**: Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...
-
Laundry Manager
4 months ago
Dubai, United Arab Emirates CHANZELEZE LAUNDRY & DRY CLEANING Full timeWe are looking for a **LAUNDRY MANAGER & SUPERVISORS **for commercial laundry, Minimum 05 to 10 years UAE experience in the same field, and must have the ability to handle the work and staff, Experience in operations handling, and controlling the complaints Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting...
-
Laundry - Assistant Manager
1 week ago
Dubai, United Arab Emirates The Laundry Hub LLC Full timeOversee the day-to-day operation in areas relating to the Laundry and Logistic Department and to administer the supervision of all staff in conjunction with the General Manager. - Properly schedule staff and coordinate the daily assignment of work. - Manage department labor to ensure maximum efficiency and productivity for the factory. - Interview and train...
-
Laundry Supervisor
3 weeks ago
Dubai, United Arab Emirates The Laundry Hub LLC Full timeThe Laundry Supervisor is responsible for overseeing daily laundry operations to ensure timely, efficient, and high-quality cleaning, pressing, and folding of linens, uniforms, and guest items. This role involves supervising a team of laundry attendants, maintaining equipment, and ensuring adherence to hotel standards and health regulations. - Supervise,...
-
Quality Controller- Laundry
3 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full time**Responsibilities**: - Conduct comprehensive quality inspections of cleaned garments to identify stains, damages, wrinkles, and other defects such as puckering, bubbles, color fade, color damage, and color spill.Verify hat items have been properly cleaned and pressed according to established quality standards and customer preferences.Collaborate closely...
-
Laundry Receptionist
2 weeks ago
Dubai, United Arab Emirates Outliers Laundry Full timeLaundry receptionist/ front desk/ cashier/ POS Operator/ helper **Job Types**: Full-time, Permanent **Salary**: Up to AED1,800.00 per month Application Question(s): - Do you have POS & cash handling experience? **Experience**: - receptionist: 1 year (required) **Language**: - Arabic (preferred)
-
Laundry Worker
3 days ago
Dubai, United Arab Emirates Helping Hands Laundry Full timeResponsibilities - Washing Laundry - Pressing and Folding laundry - Sorting and packing of cleaned linens - Keep an updated inventory of laundry detergents and sewing kits - Ensure that the facility remains clean at all times - **Requirements and skills**: - Proven work experience as a Laundry Attendant or similar role - Familiarity with cleaning detergents...
-
Laundry Attendant
3 days ago
Dubai, United Arab Emirates Alzmoroda Laundry Full timeKeep an updated inventory of laundry detergents and sewing kits - Track maintenance and repairs on laundering equipment - Ensure that the facility remains clean at all times - Anticipate and respond to customers’ queries, concerns and complaints - Sorting, washing, drying, pressing, and folding clothing and other têxtile items. - Removing stains from...
-
Laundry Operation Manager
2 months ago
Dubai, United Arab Emirates SMS GROUP OF COMPANIES Full time**Responsibilities** - Understand and demonstrate the sales process and utilization of sales tools to maximize leads and generate new business - Supervise the timely pickup, cleaning, pressing, and delivery of hotel linen and uniforms, and guest clothing to meet business plan goals and objectives - Supervise and support staff engaged in cleaning, pressing...
-
Laundry Quality Assurance
4 weeks ago
Dubai, United Arab Emirates The Laundry Hub LLC Full time**Job Designation : Laundry Quality Assurance** **Company Name: The Laundry Hub** **Location: DIP** **Key Responsibilities**: - Conduct thorough inspections of finished laundry to ensure items are washed correctly, free of stains, and meet quality standards. - Verify that garments are properly ironed, neatly folded, and packaged for delivery. - Identify...
-
Operations Manager
7 months ago
Dubai, United Arab Emirates Washmen Laundry LLC Full time**JOB DESCRIPTION FOR OPERATIONS MANAGER - LOGISTICS.** **About Washmen**: Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency, and convenience. Washmen’s mission is to replace your washing and drying machine using...
-
Laundry Driver
2 months ago
Dubai, United Arab Emirates Snappy Laundry Full time**Job description** We are a premium Laundry business, looking for a driver to join our team, and the main tasks will be: - Delivery and Pick. - Take care of the car - Keep the car clean - Take care of customer clothes Requirements: - Good driving skills - Aware of roads and crowded places. - Good communications skills - English is a must and Arabic will...
-
Operations Supervisor
2 months ago
Dubai, United Arab Emirates WASH SOUL LAUNDRY Full timeJob responsibilities: - Supervise the day-to-day operations of the laundry facility to ensure high-quality service, operational efficiency, and adherence to company policies and procedures. - Oversee laundry processes including sorting, washing, drying, folding, and packaging to ensure customer orders are processed accurately and in a timely manner. -...
-
Laundry Pressman
2 months ago
Dubai, United Arab Emirates The Laundry Hub LLC Full timeDesignation : Pressman Company Name: Laundry Hub Location : Dubai Investment Park Key Responsibilitties: - **Operate Machines**: Use pressing equipment to professionally press garments and linens. - **Check Quality**: Inspect items before and after pressing to ensure high standards. - **Maintain Equipment**: Keep pressing machines clean and report any...
-
Laundry Driver
2 months ago
Dubai, United Arab Emirates The Laundry Hub LLC Full timeJob Designation: Laundry driver Company: The Laudry Hub Loaction: Dubai **Salary : AED 2500+ Accomodation + Visa+ Medical Insuranace** We are seeking a reliable and professional Laundry Driver to join our team. The Laundry Driver will be responsible for the safe, timely, and efficient transport of laundry items between our facility and customer locations....
-
Operation Assistant
5 months ago
Dubai, United Arab Emirates Taj Al Tasleem Laundry Services Full time**Job Summary**: The Operations Assistant for our laundry services company plays a key role in supporting the daily operational functions of the business. This position involves assisting with various tasks related to laundry processing, customer service, inventory management, and overall operational efficiency. **Key Responsibilities**: - **Laundry...
-
Laundry Manager
2 days ago
Dubai, United Arab Emirates Royal Tulip Full timeA Laundry Manager is responsible for running laundry departments day to day operations and also to deliver an excellent Guest experience while managing stock ordering and supplier relationships. Additional responsibilities include, up keeping training, performance evaluations, scheduling and supervising the personnel within the department. **A)...