Travel Agency Manager
7 months ago
**Job description - Travel Agency Manager**
**Position Overview**:
**Responsibilities**:
**Team Leadership**:
- Lead, motivate, and mentor a team of travel consultants to achieve individual and team targets.
- Provide guidance and support to team members, fostering a positive and collaborative work environment.
- Conduct regular performance reviews and implement training programs to enhance the team's skills.
**Client Relationship Management**:
- Build and maintain strong relationships with clients, ensuring their travel needs and expectations are met.
- Address and resolve client concerns or issues promptly and professionally.
- Identify new business opportunities and expand the client base.
**Product Knowledge and Innovation**:
- Stay updated on industry trends, travel destinations, and emerging technologies.
- Utilize Dubai destination sales experience to enhance product offerings and negotiate favorable terms.
- Work with the marketing team to develop innovative travel packages and promotions.
**Operational Efficiency**:
- Oversee the operational aspects of the travel consultancy, ensuring processes are efficient and in compliance with industry standards.
- Monitor and analyze key performance indicators to identify areas for improvement and implement necessary changes.
**Sales and Revenue Management**:
- Set sales targets and monitor the team's performance in achieving revenue goals.
- Leverage IATA travel agency management experience to drive sales and maximize profitability.
- Collaborate with the finance team to manage budgets and financial goals.
**Qualifications**:
- Bachelor's degree in Business, Hospitality, or a related field.
- Proven experience in a managerial role within the travel industry, with specific experience in managing an IATA accredited travel agency.
- In-depth knowledge of travel products, destinations, and industry trends, particularly with a focus on Dubai.
- Strong leadership, communication, and interpersonal skills.
- Results-oriented with a focus on achieving sales targets and business objectives.
- Familiarity with travel booking systems and technology.
**Benefits**:
- Competitive salary
- Health insurance and other employee benefits.
- Opportunities for professional development and training.
- Exciting travel perks and discounts for personal travel.
- Annual flight tickets
**Job Types**: Full time and Permanent
**Salary**: AED 8,000.00 - AED 12,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Travel / Tourism Industry: 5 years (required)
- U.A.E. Travel / Tourism Sector: 3 years (required)
- Corporate Travel Sales: 2 years (required)
- Retail Travel Sales: 2 years (required)
- Regional Tourism: 2 years (required)
**Language**:
- Malayalam (required)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
Willingness to travel:
- 25% (required)
**Salary**: AED8,000.00 - AED12,000.00 per month
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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