Agency Manager

2 weeks ago

Dubai, United Arab Emirates TRIVOVA TRAVEL AND TOURISM LLC Full time

**Agency Manager - TRIVOVA TRAVEL AND TOURISM L.L.C**

Are you passionate about travel and tourism? Do you possess excellent leadership skills and a knack for managing teams? TRIVOVA TRAVEL AND TOURISM L.L.C is seeking a dynamic and experienced Agency Manager to join our team. If you have a minimum of 2 years of relevant experience in the travel industry and a proven track record of success, we want to hear from you

Key Responsibilities:

- Oversee the day-to-day operations of our travel agency, ensuring smooth and efficient workflow.
- Lead and motivate a team of travel consultants to achieve sales targets and provide exceptional customer service.
- Develop and implement strategies to attract new clients and retain existing ones.
- Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for growth.
- Manage budgets, expenses, and financial performance to ensure profitability.
- Foster a positive work environment that encourages teamwork, creativity, and professional development.
- Handle escalated customer inquiries and complaints with professionalism and empathy.

**Requirements**:

- Minimum of 2 years of experience in a similar role within the travel and tourism industry.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and delivering outstanding customer service.
- Sound knowledge of travel booking systems, destination information, and industry regulations.
- Bachelor's degree in Business Administration, Hospitality Management, or relevant field preferred.

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