Quality Auditor
2 months ago
Participates in complex audits, third party audits, ad-hoc projects and assignments as defined by the Quality Auditor Team Manager.
- Performs root cause analysis on audit findings to understand why the findings occurred.
- Agrees suitable action plans to remove root causes and prevent findings from recurring.
- Monitors performance trends and agrees suitable action plans to address these trends.
- Identifies improvements to both audit and operational processes and procedures.
- Collates and reports audit findings to Senior Management accurately and on time.
- Assists in the development of audits and audit processes and procedures.
**Experience & Competencies**
- 2 years’ experience in Middle East Insurance Market
- 2 years’ experience in medical claims and/or an auditing role
- Medical background preferred
- High energy, results-oriented individual able to coordinate and prioritize multiple tasks in order to meet deadlines.
- Ability to think analytically, interpret information / observations and make effective decisions.
- Ability to ask for guidance, when required, on complex issues.
- Professional verbal and written communication skills.
- Ability to listen attentively, build rapport and ask structured open / closed questions.
- Ability to diffuse and resolve instances of conflict.
- Ability to produce clear and factual reports.
- Ability to present information and ideas in a confident, creative and interactive manner.
- Ability to explain audit findings and trends and provide constructive feedback; work patiently and effectively with staff of different experience levels, learning styles and cultural diversity.
- Ability to provide constructive coaching to fellow Auditors in order to share knowledge and skills.
- Ability to work effectively on their own and as part of a team.
Mindful of the needs of the business and the personal needs of the person being audited
**Job Types**: Full-time, Permanent
Pay: AED7,000.00 - AED9,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Insurance: 1 year (preferred)
- TPA: 1 year (preferred)
- Claims auditing: 1 year (preferred)
- Quality auditor: 1 year (preferred)
**Language**:
- English (preferred)
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