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SAP Hcm Consultant
4 weeks ago
Overview:
**Role Profile ? WORK LEVEL 1**- 1. POSITION DETAILS- ** Job Title**:
- ** Application Specialist ? SAP HR/Payroll**:
- ** Work Level**:
- 1- ** Band**:
- ** Line Manager Title and Work Level**:
- SAP Application Manager- ** Job Function**:
- ** Business Application Management**:
- ** Division**:
- ** Services**:
- ** Business Unit**:
- ** EIT**:
- ** Location**:
- ** Dubai**:
- ** ROLE PURPOSE**:
- The Application Specialist-
- ** RESOURCE COMPLEXITY ? Resources required to achieve accountability**:
** Direct Reports**:- None-
- ** Financial Dimensions**:- Support Cost-
- ** KEY ROLE SPECIFIC ACCOUNTABILITIES**:- Description of the Accountability-
- Performance Indicators (How accountability is measured)-
- ** Application Management**
- To manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
- Investigates and develops specifications for system changes to handle workloads and high availability.
- Develops and maintains documentation for Technical solution modifications.
- Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
- Ensure compliance with IT Policies, Security Standards and strengthen internal controls.Performance against agreed business service level agreements (SLA?s)
- Reduction of Service Incidents
- Resolution of Service Request and Requests for Change within SLA agreements
- Number and severity of security incidents and breaches-
- ** Solution Delivery**
- Work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.
- Adheres to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.
- Estimate and deliver multiple projects assignments and system change requests as per agreed resourcing and timelines with required quality.
Accuracy in development estimates given
- Solution delivery on-time and within budget
- Compliance with development standards and best practices-
- ** Other Key Responsibilities**
- To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
- Contribute to the improvement of the solutions and business processes.
- Maintains and upgrades professional knowledge, management skills and domain expertise by using continuous learning & development tools.Contribution to business excellence initiatives within EIT
- Peer appreciation and feedback-
- PERSON SPECIFIC:- ** Education**:College or University degree in Computer Science or a related discipline- ** Minimum Experience and Knowledge**:
- Must have 6-8 Years of SAP HR and Payroll hands on Experience- ** Job-Specific Skills**:
- Analysis and troubleshooting skills used to support end users.
- Experience working on or supporting **three or more Full Life Cycle SAP HCM implementation**-
- ** 2.** **COMPETENCIES**:
- ** Functional**:
- **Proficient**
- Systems Development- **Developing**
Solution Design & Architecture- Infrastructure & Technology
- Service Management
- IT Quality Assurance
- IT Project Management
- Business Process Design
- IT Security Management
- Risk Management- ** Behavioural**:
- Analytical
- Problem solving
- Logical
- Strong communication skills
- Interpersonal skills
- Adaptability
- Innovative thinking
- Attention to detail
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