SAP Hcm Consultant

3 weeks ago


Dubai, Dubai, United Arab Emirates Wipro Limited Full time

Overview:

Role Profile ? WORK LEVEL 1 1.

POSITION DETAILS
Job Title:



  • Application Specialist ? SAP HR/Payroll:

Work Level:

1
Band:


  • Line Manager Title and Work Level:

SAP Application Manager
Job Function:


  • Business Application Management:

Division:

Services:

Business Unit:

EIT:

Location:

Dubai:

ROLE PURPOSE:

  • The Application Specialist

  • RESOURCE COMPLEXITY ? Resources required to achieve accountability:
    Direct Reports:

None
Financial Dimensions:
  • Support Cost

KEY ROLE SPECIFIC ACCOUNTABILITIES: Description of the Accountability Performance Indicators (How accountability is measured)
Application Management
To manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
Investigates and develops specifications for system changes to handle workloads and high availability.
Develops and maintains documentation for Technical solution modifications.
Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
Ensure compliance with IT Policies, Security Standards and strengthen internal controls.
Performance against agreed business service level agreements (SLA?s)
Reduction of Service Incidents
Resolution of Service Request and Requests for Change within SLA agreements
Number and severity of security incidents and breaches
Solution Delivery
Work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.
Adheres to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.
Estimate and deliver multiple projects assignments and system change requests as per agreed resourcing and timelines with required quality.
Accuracy in development estimates given
Solution delivery ontime and within budget
Compliance with development standards and best practices
Other Key Responsibilities
To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
Contribute to the improvement of the solutions and business processes.
Maintains and upgrades professional knowledge, management skills and domain expertise by using continuous learning & development tools.
Contribution to business excellence initiatives within EIT
Peer appreciation and feedbackPERSON SPECIFIC:
Education:College or University degree in Computer Science or a related discipline
Minimum Experience and Knowledge:

  • Must have 68 Years of SAP HR and Payroll hands on Experience

  • Job-Specific Skills:
Analysis and troubleshooting skills used to support end users.
Experience working on or supporting
three or more Full Life Cycle SAP HCM implementation
2.

COMPETENCIES:

Functional:

Proficient
Systems Development
Developing
Solution Design & Architecture Infrastructure & Technology
Service Management
IT Quality Assurance
IT Project Management
Business Process Design
IT Security Management
Risk Management
Behavioural:

Analytical
Problem solving
Logical
Strong communication skills
Interpersonal skills
Adaptability
Innovative thinking
Attention to detail
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