Hotel Sales Manager

7 months ago


Abu Dhabi, United Arab Emirates Farah Experiences Full time

**Role Overview**

You will be responsible for building close relationships with our DMC partners who operate the hotel desks, the hotel desk staff and the concierge staff. Your role will be to maintain a very regular contact frequency with the front line sales people, to provide regular activities with the teams to keep them connected to our incredible destination and to provide frequent training and destination updates so that our parks are always front of mind.
You will also be responsible for finding new ways to reach hotel guests whether through sales collateral (digital or paper), DMC welcome packs, DMC welcome meetings or other innovative opportunities, you will drive new distribution channels to maximise the hotel sales channel. You will work closely with colleagues in our Guest Experiences Team to ensure that our complimentary bus services to and from Dubai are well utilized, that they meet the needs of our DMC partners and that they are deployed on routes that reflect the best opportunities to convert sales through our hotel partners.

Scope

'¢ Manage end to end hotel sales channel for Dubai (and assist with Abu Dhabi hotel sales as and when required)
'¢ Develop and maintain market leading relationships with key personnel in the hotel sales distribution chain including relevant DMC partners, hotel desk staff, concierge staff and hotel management teams (if required)
'¢ Identify new distribution opportunities and ensure that Miral Destinations assets are front & centre of attraction point of sale in hotel environments. Understand hotel guest mix and source market mix to ensure attention is focused on hotels with best yield or volume opportunities
'¢ Monitor monthly sales and keep management informed of all trends and developments
'¢ Make ongoing recommendations of cost-effective improvements to our processes where you see opportunity to drive growth
'¢ Conduct product trainings & educational webinars as and when possible
'¢ Drive active calendar of events and activities with hotel and DMC staff to drive market leading relationships and engagement with Miral Destinations
'¢ Arrange and host fam trips for new staff and as product refreshers for longer serving staff
'¢ Keep hotel channels updated with all latest news and developments from our destinations by maintaining and using CRM system
'¢ Recommend and implement new product developments to reflect what the market requirements are for hotel guests

**Qualifications**

Essential:
Â- Bachelor's degree
Â- Good written and spoken English
Â- Full driving license

Desirable:
'¢ Good spoken Arabic

**Years of Experience**

Essential:
'¢ Minimum of 3 years of experience in proactive sales role within UAE

**Skills**

Essential:
Â- Demonstrable field sales experience
Â- Account management and business development experience
Â- Great conversationalist with strong interpersonal skills
Â- Experience of managing sales contract agreements
Â- Previous experience working with or for a DMC
Â- Experience of contributing to the development of sales collateral or sales distribution tools
Â- Excellent Powerpoint, Excel and Word skills
Â- Comfortable presenting
Â- UAE Driving license

Desirable.
'¢ Good spoken Arabic useful


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