Spa & Recreation Manager

8 months ago


Dubai, United Arab Emirates Hilton Full time

A Spa & Recreation Manager r is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.

**What will I be doing?**

As a Spa & Recreation Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

**What are we looking for?**

A Spa & Recreation Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Management experience within the spa industry
- Ability to meet financial targets
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the local market
- Relevant qualifications

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Dubai, United Arab Emirates Hilton Full time

    Spa & Recreation Manager A Spa & Recreation Manager r is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa & Recreation Manager, you are ultimately responsible for overseeing the spa operations and team to deliver...

  • Assistant Recreation

    8 months ago


    Dubai, United Arab Emirates Tower Plaza Hotel Full time

    As a Assistant Recreation & Spa Manager, you will be responsible towards creating an exceptional experience for the guests and the colleagues reporting to you. - Creating the ultimate journey to relaxation for our guests - Recognize arrivals of all VIP guests arriving in both the spa and recreational areas and hotel. - Knowledgeable about all aspects of...


  • Dubai, United Arab Emirates Hilton Full time

    Spa & Recreation Receptionist for Conrad Dubai A Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. **What will I be doing?** As a Spa & Recreation Receptionist for Conrad Dubai, you...


  • Dubai, United Arab Emirates Hilton Full time

    Spa & Recreation Receptionist for Conrad Dubai A Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. **What will I be doing?** As a Spa & Recreation Receptionist for Conrad Dubai, you...


  • Dubai, United Arab Emirates Al Reem Real Estate Development Full time

    Spa & Recreation Supervisor You are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met, you will be responsible for performing the following tasks to the highest standards: - Assist guests and clients in an appropriate and timely...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** OUR COMMITMENT TO DIVERSITY & INCLUSION**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **WHY WORK FOR ACCOR?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every...

  • Spa Manager

    3 months ago


    Dubai, United Arab Emirates Dreamworks Spa Full time

    **Operational Management**: - Oversee the daily operations of the spa, including front desk, therapy rooms, and relaxation areas. - Ensure all spa areas are clean, well-maintained, and adhere to health and safety regulations. - Monitor inventory levels of spa supplies and products, and coordinate with suppliers for timely replenishment. **Team Leadership...

  • Recreation Supervisor

    3 months ago


    Dubai, United Arab Emirates Hilton Full time

    Recreation Supervisor A Recreation Supervisor is responsible for effective supervision of the Hotel / Recreation facilities Distribute Pool towels to pool and gym guests and provide them with a warm and sincere welcome. **What will I be doing?** As a Recreation Supervisor, you are responsible for managing the spa team and carrying out treatments to...

  • Spa Manager

    6 months ago


    Dubai, United Arab Emirates Aya Home Spa Full time

    **About Us**: Aya Home Spa is a leading provider of premium home service spa experiences, dedicated to delivering relaxation and rejuvenation directly to our clients' doorsteps. With a commitment to exceptional service and a focus on client satisfaction, we are seeking a dynamic Operations Manager to join our team and help us continue to grow and excel in...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24038815 **Job Category** Spa **Location** Le Royal Méridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating...

  • Mena Amps

    6 months ago


    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...

  • Spa Cluster Manager

    1 month ago


    Dubai, United Arab Emirates Versailles spa and salon Full time

    **Key Responsibilities**: - Oversee spa operations across [number of] locations (for Cluster Manager role). - Manage team schedules, training, and performance to ensure a positive working environment and exceptional client experience. - Ensure each spa location consistently meets high standards in cleanliness, service quality, and client satisfaction. -...

  • Assistant SPA Manager

    6 months ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23199648 **Job Category** Spa **Location** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for...

  • Assistant Manager

    24 hours ago


    Dubai, United Arab Emirates The Lana - Dorchester Collection Full time

    We are not just a collection of hotels, but instead a talented community.  A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day.  An eclectic grouping who really care about each other and our guests; where belonging transcends all else.  We do this with a backdrop of extraordinary hotels, steeped in...


  • Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...


  • Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Assistant Manager

    1 month ago


    Dubai, United Arab Emirates VENDOM COMPANY Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as Assistant Manager Spa & Wellness at the hotel in Dubai and the first Spa in UAE, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our...

  • Spa Therapist

    6 months ago


    Dubai, United Arab Emirates Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Spa Receptionist

    4 months ago


    Dubai, United Arab Emirates Dreamworks Spa Full time

    Are you a friendly and organized individual with a passion for delivering exceptional customer service? We are currently seeking a talented Spa Receptionist to join our team at Dreamworks Spas. As a Spa Receptionist, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they step into our...