Workshop Manager

4 days ago

Sharjah, United Arab Emirates Al Marwan Heavy Machinery Full time

**NOTE**:WE WILL ACCEPT APPLICANT ONLY WHO APPLIED IN LINKEDIN

**Scope of Work**:
Workshop Operations Management: Oversee and manage the day-to-day operations of the workshop, ensuring efficient and effective utilization of resources, equipment, and personnel

Conduct, monitor, and ensure all servicing and maintenance work of all ranges of heavy earthmoving and heavy equipment.

**Main Tasks**:

- Develop and implement a comprehensive maintenance strategy and plan for heavy machinery and equipment to ensure optimal performance, reliability, and longevity
- Set out the business operation strategy in line with the company strategy
- Plan and schedule routine preventive maintenance tasks, inspections, and servicing of machinery and equipment according to manufacturer specifications and maintenance schedules
- Coordinate and oversee the troubleshooting, diagnosis, and timely repairs of machinery breakdowns or malfunctions, minimizing downtime and disruptions to operations
- Monitor and analyze equipment performance, including the use of condition-monitoring techniques and predictive maintenance tools. Identify trends, potential issues, and opportunities for improvement
- Provide technical and functional leadership for operations & maintenance, quality implementation
- Coordinate with all concerned to secure spare parts, tools, new machines, vehicles, and plants, and effectively manage inventory
- Provided solutions for engine and hydraulic system issues and machines
- Conduct all field service activities in accordance with company policy
- Provide prompt and efficient field response to customer’s warranty needs for new equipment
- Liaise with concerned parties to arrange to commission when required for new equipment
- Administer and manage warranty claims and service contracts for dealership and commercial customers.
- Ensure compliance with warranty policies and procedures
- Ensure strategic utilization of available resources & machinery; ensuring smooth & uninterrupted operations of the unit and maintaining reports
- Negotiate and manage service agreements, contracts, and warranties with customers, ensuring clarity in terms and conditions, service levels, and obligations
- Interact with customers, understand their requirements, address their concerns, and provide technical support and advice.
- Lead and supervise a team of technicians, mechanics, and support staff, providing guidance, training, and performance feedback. Monitor their work to ensure quality and timely completion of tasks

**Education and Experience**:

- A bachelor's degree or diploma in mechanical engineering, automotive technology, or a related field is typically required.
- Minimum 5 years of experience in workshop management, preferably in the heavy machinery industry, is highly desirable, including leadership and managerial experience

**Technical Knowledge**:
Experience in operations management and strong knowledge of heavy machinery, equipment maintenance, and repair procedures. Familiarity with hydraulic systems, electrical systems, and engine diagnostics is important such as:

- Light and Heavy Commercial Vehicles: (Long Haulage Truck, Tipper, Trailer, Tanker, Buses, Cargo Crane, etc.)
- Earth Moving Equipment: (Dozers, Excavators, Trenchers, Graders, Shoves, Asphalt Paving Machines, etc.)
- Heavy Lifting Equipment: (Mobile and Crawler Cranes, Forklifts, etc.)
- Construction Equipment: (Tower Cranes, Placing Boom, Passenger Hoist, Concrete Pumps, etc.)
- Power Generators and so on Plant & factories: (Batching Plant, Asphalt Plant, Precast Factories,etc)
- Steel fabrication: (Commercial Vehicles BodyBuilding, Steel Shade Workshop Building, etc)

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

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