Order to Cash Officer

5 days ago


Dubai, United Arab Emirates Robert Half United Arab Emirates Full time

Support change, process standardization & continuous improvement mindset across the group
- Basic knowledge of O2C best practice & trends
- Generate customer billing data and transmit to customers (Inc managed services revenue)
- Investigate and resolve customer billing inquiries
Credit control activities including analysing new and existing customers, credit worthiness and corresponding with delinquent accounts.
- Manage delinquent accounts (incl. query resolution with internal parties)
- Resolve customer queries
- Credit notes to customers
- Reinstate or suspend accounts
- Produce credit reports
- Process invoicing adjustments at month-end
- Customer reconciliations
- Prepare accounts receivable reports
- Deep understanding of the end-to-end O2C processes
- Demonstrate competencies in financial accounting, analytical thinking and problem solving



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