Officer, Order to Cash

2 weeks ago

Dubai, United Arab Emirates IHS Towers Full time

**Company Description**

To support O2C process optimisation and best practice across IHS, perform O2C Accounting for the assigned entities and finalize applicable high-quality balance sheet reconciliations which can stand the test of audit.
- Support change, process standardization & continuous improvement mindset across IHS
- Basic knowledge of O2C best practice & trends
- Generate customer billing data and transmit to customers (Inc managed services revenue)
- Investigate and resolve customer billing inquiries
- Credit control activities including analysing new and existing customers, credit worthiness and corresponding with delinquent accounts.
- Manage delinquent accounts (incl. query resolution with internal parties)
- Resolve customer queries
- Credit notes to customers
- Reinstate or suspend accounts
- Produce credit reports
- Process invoicing adjustments at month-end
- Customer reconciliations
- Prepare accounts receivable reports
- Deep understanding of the end-to-end O2C processes
- Demonstrate competencies in financial accounting, analytical thinking and problem solving.

**Functional Competencies**
- Financial Accounting
- Analytical thinking
- Problem Solving
- End to End process standardisation, optimisation and automation
- Integrity and business continuity

**Qualifications**
- Minimum 3 years post graduate experience (essential)
- Worked in Shared Services type environment (desirable)
- Studying or interested in studying towards professional qualification (desirable)

**Additional Information** Organizational Competencies**
**Customer Focus** - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

**Innovation** - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

**Integrity** - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

**Be Bold** - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

**Sustainability**:

- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

**Our Vision**
IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

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