Collection Officer

3 weeks ago


Dubai, United Arab Emirates Al Fahim Group Full time

ALFAHIM Group’s Automotive Division is known for its deep, insightful market knowledge, technological advancement and automotive expertise. Representing some of the most well-known brands, the division operates nationwide with a highly organized network of showrooms, service centres, parts warehouses and retail outlets.

The Automotive Division is driven by success, expanding its demographics and network across the UAE, while staying committed to sustained growth and profitability for all stakeholders.

1. JOB PURPOSE

Liaise with customers and finance team to ensure timely collection of payments to resolve items of reconciliation. Follow up the receivables outstanding, conduct customer visits for due collection, prepare manual receipts; deliver invoices and statements to customers. Report the collection details to the line manager and business unit manager.

2. ACCOUNTABILITIES
Key Accountabilities (Up To Max. 6)
- Receivables & Payments: Follow up with customers and receive payments to ensure correct posting to the customer accounts. Collect cheques from the banks against bank issued Local Purchase Orders (LPOs) to clear outstanding payments.
- Debt Collection: Monitor customer billing and ensure timely collection to avoid debt ageing. Provide customer debt age report to the line manager.
- Communication: Deliver statements and invoices to customers on a periodic/monthly basis; obtain acknowledgements for the delivered documents to provide information on outstanding balances to customer.
- Relationship Management: Assist customers in outstanding repayment to maintain strong customer’s relationship.

Job Specific Information
- Credit Collector will work in close interaction with business unit managers, bank representatives and external customers to create balance between maintaining customer relationships and minimize organizational cashflow risk by constantly follow-up with customers on payments.

3. COMMUNICATION & WORKING RELATIONSHIPS
Internal External
- Senior & Middle Management
- Employees
- Customers, including Government Officials and VIPs
- Banks

4. QUALIFICATIONS, EXPERIENCE, COMPETENCIES
Qualification (e.g. Academic Qualification, Certifications, Licenses)
- Bachelor’s Degree in Finance, Accounting or equivalent.
- UAE Driving Licence.

Experience
- 4 - 5 years of minimum experience in billing and collections.
- Experience in Accounting.

Core Competencies
- Communicate with Impact
- Demonstrate Teamwork
- Take Analytical Action
- Deliver Results
- Develop Oneself
- Show Adaptability
- Win with Customers

Work Location: Abu Dhabi
Work Schedule: 5 days a week

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Based on your experience as Collection Officer, tell me the most difficult issue or problem you have encountered. Why it was difficult? What did you do?

**Experience**:

- Billing and Collection: 3 years (required)

License/Certification:

- UAE Driving License (required)


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